All GhostLabz products are sold for Research Use Only (RUO). Due to the nature of research chemicals, all sales are final. We do not accept returns or exchanges. Refunds or replacements will only be granted if:

• The wrong item was shipped
• Items arrived damaged during transit

If your order qualifies, please contact us at info@ghostlabz.shop within 7 days of delivery with your order number and clear photos of the issue. Approved refunds will be processed to the original payment method.